At YMM, we’re here to support you.
Whether you’re struggling with something big, something small, or you’re just not sure how you’re feeling, we offer free, confidential, advice and assistance.
Our Support
YMM offers 1:1 mentoring in schools and opportunities to get involved through our YMAX Young Ambassadors scheme.
1:1 Mentoring
If you’re in one of our partner schools, you can access free weekly mentoring sessions with one of our trained mentors.
It’s a safe space to talk about anything that’s on your mind—whether it’s anxiety, friendships, school stress, or something else.
Want to know more? Ask your school about YMM mentoring.
YMAX – Young Ambassadors
YMAX is our student-led scheme that gives you the chance to support your peers.
You’ll help to raise awareness about mental health, and build confidence and leadership skills.
You’ll get training, take part in events, and help make your school a more supportive place for everyone.
But we also know we might not be the right fit for everyone.
That’s why we’ve also put together a list of other organisations that can help, depending on what you need and how you want to receive that support.
Other Places to Get Help
If you’re looking for something different—or need help right now—these organisations are here for you:
Online & Text Support
Kooth
A free, online mental wellbeing community with online counselling.
Mon – Fri 12pm-10pm
Sat – Sun 6pm – 10pm
kooth.com
YoungMinds Crisis Messenger
A free, 24-hour text service providing free crisis support.
Text 85258 for free from major networks.
youngminds/help
Shout
A 24 hours, crisis text service for anyone in crisis, anywhere.
Text 85258
Phone support
Childline
A telephone and e-mail-based counsellor service providing support to young people.
0800 1111
childline.org.uk
The Mix
A telephone and online-based support service for a variety of issues.
0808 808 4994
themix.org.uk
Samaritans
A charity providing a non-judgemental listening service for any issue that you may be facing.
116 123
samaritans.org
Calm
The Campaign Against Living Miserably provides a free and confidential helpline and webchat for anyone who needs to talk about life’s problems.
0800 58 58 58
5pm – midnight daily
thecalmzone.net
Papyrus
A national charity dedicated to the prevention of suicide for those under 35, providing confidential support and advice to those struggling with suicidal thoughts, or those worried about someone who has them through their helpline HOPELINEUK.
0800 068 4141 (call)
0786 003 9967 (text)
pat@papyrus-uk.org (email)
Mon – Fri 9am – 10pm
Sat – Sun 2pm – 10pm
papyrus-uk.org
Mental Health & Well-being
Mind
A large mental health charity with online information covering a wide range of mental health issues, including how to support others with their mental health issues.
mind.org.uk
Many areas have local Mind hubs which may be able to offer further support such as talking therapies, peer support, and more.
mind.org.uk/local-minds
LifeSIGNS
A charity focused on supporting those who self-harm and helping them to cope.
lifesigns.org.uk
SANEline
Out of hours specialist support and guidance to anyone affected by mental illness.
0300 304 7000
4.30pm – 10.30pm daily
Coronavirus temporary number text 07984 967708
sane.org.uk
No Panic
TA charity specialising in helping those experiencing panic attacks. The helpline runs during the day and overnight a recorded message to help you through a panic attack is played.
0844 967 4848
10am-10pm
Anxiety UK
A charity focussed on supporting those with anxiety, or who are experiencing anxious thoughts.
03444 775 774
07537 416 905 (text)
10am – 8pm
anxietyuk.org.uk
Eating Disorders & Bereavement
Beat
The UK’s leading Eating Disorder Charity. They have information on eating disorders and supporting those with eating disorders. They also have a telephone helpline and a one-to-one web chat.
0808 801 0677
0808 801 0811 (students)
0808 801 0711 (youth)
beateatingdisorder.org.uk
Cruse Bereavement Care
A free National helpline staffed by trained bereavement volunteers, offering emotional support to those affected by bereavement.
0808 808 1677
helpline@cruse.org.uk
Mon & Fri 9.30am – 5pm
Tues – Thurs 9.30am – 8pm
cruse.org.uk
Many areas have a local Cruse branch which may be able to offer further services.
cruse.org.uk/local
Barnado’s
Barnado’s provide a child bereavement service, giving advice and support to parents or careers of a young people who has been bereaved.
0289 066 8333
barnardoes.org.uk
Suicide Prevention & Training
Zero Suicide Alliance
A collaboration of organisation, businesses and individuals (including Young Minds Matter) who are committed to suicide prevention. They have produced a short training module aimed at giving you the life-saving skills and confidence to help someone who may be considering suicide.
zerosuicidealliance.com
In an Emergency
If you or someone you know is in immediate danger, please call 999.