Part of our mission is to ensure young people have a safe, accessible and effective support network in their daily lives, whether that comes from family, friends, schools, GPs, charities like us or from elsewhere.

We recognise that we might not be the best option for everyone, so we’ve compiled a list of other charities and organisations that may be better suited to your specific needs. However, if you’re not sure what support you need, please feel free to get in touch. Our contact details are on our Contact Us page.

If you or someone you know is in immediate danger, please call 999.

You are not alone…

Services for children and young people


A free, online mental wellbeing community with online counselling.
Mon – Fri 12pm-10pm
Sat – Sun 6pm – 10pm


A telephone and e-mail-based counsellor service providing support to young people.
0800 1111

The Mix

A telephone and online-based support service for a variety of issues.
0808 808 4994

YoungMinds Crisis Messenger

A free, 24-hour text service providing free crisis support.
Text 85258 for free from major networks.

Services for any age


A charity providing a non-judgemental listening service for any issue that you may be facing.
116 123


A charity focused on supporting those who self-harm and helping them to cope.


A large mental health charity with online information covering a wide range of mental health issues, including how to support others with their mental health issues.

Many areas have local Mind hubs which may be able to offer further support such as talking therapies, peer support, and more.


The UK’s leading Eating Disorder Charity. They have information on eating disorders and supporting those with eating disorders. They also have a telephone helpline and a one-to-one web chat.
0808 801 0677
0808 801 0811 (students)
0808 801 0711 (youth)


A national charity dedicated to the prevention of suicide for those under 35, providing confidential support and advice to those struggling with suicidal thoughts, or those worried about someone who has them through their helpline HOPELINEUK.
0800 068 4141 (call)
0786 003 9967 (text) (email)
Mon – Fri 9am – 10pm
Sat – Sun 2pm – 10pm

Cruse Bereavement Care

A free National helpline staffed by trained bereavement volunteers, offering emotional support to those affected by bereavement.
0808 808 1677
Mon & Fri 9.30am – 5pm
Tues – Thurs 9.30am – 8pm

Many areas have a local Cruse branch which may be able to offer further services.


Barnado’s provide a child bereavement service, giving advice and support to parents or careers of a young people who has been bereaved.
0289 066 8333

Zero Suicide Alliance

A collaboration of organisation, businesses and individuals (including Young Minds Matter) who are committed to suicide prevention. They have produced a short training module aimed at giving you the life-saving skills and confidence to help someone who may be considering suicide.


This charity has a helpline, SANEline, providing out of hours specialist support and guidance to anyone affected by mental illness.
0300 304 7000
4.30pm – 10.30pm daily
Coronavirus temporary number text 07984 967708


The Campaign Against Living Miserably provides a free and confidential helpline and webchat for anyone who needs to talk about life’s problems.
0800 58 58 58
5pm – midnight daily

No Panic

TA charity specialising in helping those experiencing panic attacks. The helpline runs during the day and overnight a recorded message to help you through a panic attack is played.
0844 967 4848

Anxiety UK

A charity focussed on supporting those with anxiety, or who are experiencing anxious thoughts.
03444 775 774
07537 416 905 (text)
10am – 8pm


A 24 hours, crisis text service for anyone in crisis, anywhere.
Text 85258